The Pyramid At Grand Oasis

Property Location With a stay at The Pyramid Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Oasis Arena. This 4-star property is 2.8 mi (4.5 km) from Delfines Beach and 15.5 mi (24.9 km) from Moon Palace Golf Club.

Rooms Make yourself at home in one of the 320 guestrooms featuring iPod docking stations and free minibar items. 50-inch flat-screen televisions can provide entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Dining This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Benazuza Adults Only, one of the property's 13 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. When you are in need of a refreshing drink, visit the poolside bar or one of 13 bars/lounges, or 2 beach bars.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has facilities measuring 6458 square feet (600 square meters), including a conference center. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Oasis Arena - 0.1 km / 0.1 mi
Hotel Zone Beaches - 0.1 km / 0.1 mi
San Miguelito - 0.1 km / 0.1 mi
Museo Maya Trailhead - 0.7 km / 0.4 mi
Maya Museum of Cancun - 0.7 km / 0.4 mi
Iberostar Cancun Golf Course - 0.8 km / 0.5 mi
Aquaworld - 0.8 km / 0.5 mi
Ballenas Beach - 1.1 km / 0.7 mi
Delfines Beach - 1.8 km / 1.1 mi
El Rey Ruins - 2.5 km / 1.5 mi
El Rey Ruins Trailhead - 2.5 km / 1.5 mi
Marlin Beach - 2.7 km / 1.7 mi
Luxury Avenue Shopping Mall - 2.9 km / 1.8 mi
Kukulcan Plaza Shopping Mall - 3 km / 1.9 mi
Tequila Museum - 3.9 km / 2.4 mi

The nearest major airport is Cancun Intl. Airport (CUN) - 16.9 km / 10.5 mi

House Rules

Children welcome

No pets

Smoking permitted

Spoken Languages

English

Spanish

Know Before You Go:

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Free WiFi in public areas has a 4-device limit.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Cleaning and Health Protocols (Oasis Hotels).
• This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Fees:

• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property:

• Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
• Sanitation services: USD 3.45 per night

We have included all charges provided to us by the property.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 25 years old
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Checkin Time:

3:00 PM

Checkin End Time:

midnight

Checkin Minimum Age:

18

Checkout Time:

12:00 PM